Legal
Privacy Policy
How Beauty Serena collects, uses and protects your information.
Introduction
At Beauty Serena (beautyserena.com), your privacy matters to us. This policy explains what information we collect when you visit our website or place an order, and how we use and protect it.
Information We Collect
- Contact details such as your name, phone/WhatsApp number, email and delivery address when you place an order or contact us.
- Order details including the products you purchase and payment method.
- Basic technical information such as browser type and pages visited, collected through cookies to improve your experience.
How We Use Your Information
- To process, deliver and support your orders.
- To contact you about your order via phone, WhatsApp or email.
- To send offers and updates if you subscribe to our newsletter (you can unsubscribe at any time).
- To improve our website, products and service.
Sharing Your Information
We never sell your personal information. We only share the details needed with trusted partners such as courier companies to deliver your order.
Cookies
Our website uses cookies to keep your cart, remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not work properly.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss or misuse.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
Contact Us
For any privacy questions, contact us on WhatsApp at 0316 6614344.